Is ChatGPT Sending You Customers?
Your customers are already asking AI assistants which business to call, and your web analytics can't see most of it. John Arndt and Kate walk through who's asking, why your dashboard says zero, what the assistants actually say about local businesses and credit unions, and the ten-minute check to run this week.
Mentioned On: https://mentioned-on.com
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Chapters
Show notes
After the Demo, episode 1: Is ChatGPT Sending You Customers?
Your customers are already asking AI assistants which business to call, and your web analytics can't see most of it. John Arndt and Kate walk through who's asking, why your dashboard says zero, what the assistants actually say about local businesses and credit unions, and the ten-minute check to run this week.
Chapters
- 0:00 How many customers did ChatGPT send me?
- 0:40 Intro
- 1:25 They're already asking
- 6:01 Why your dashboard says zero
- 10:18 Ask it yourself, and look for wrong
- 14:41 The fix is the old fix
- 19:07 The one thing
Links
- Mentioned On, free AI visibility scan: https://mentioned-on.com/
- Where AI answers get their links (updated Oct 3, 2026): https://mentioned-on.com/where-ai-gets-its-answers
- Credit unions: what AI recommends vs. member data (Sept 2026): https://mentioned-on.com/research/credit-unions-ai-vs-members-2026-09
- AI leaderboard, plumbers in Sacramento: https://mentioned-on.com/top/plumbers/sacramento-ca
- Is AI search sending customers to local businesses yet?: https://mentioned-on.com/questions/is-ai-search-sending-customers-to-local-businesses
- BrightLocal Local Consumer Review Survey 2026 (Feb 2026): https://www.brightlocal.com/research/local-consumer-review-survey/
- BrightLocal, how consumers check AI recommendations (Mar 2026): https://www.brightlocal.com/research/lcrs-ai-trust/
- BrightLocal, where local AI answers get their sources (Aug 2026): https://www.brightlocal.com/resources/ai-directory-sources/
- Pew Research Center, clicks when an AI summary appears (July 2025): https://www.pewresearch.org/short-reads/2025/07/22/google-users-are-less-likely-to-click-on-links-when-an-ai-summary-appears-in-the-results/
- Search Engine Journal on Google's AI impressions report (Aug 2026): https://www.searchenginejournal.com/google-reports-ai-search-impressions-how-to-read-them/582824/
- Posts mentioned: Cody Schneider https://x.com/codyschneider/status/2105357117242626113 · Chris Long https://x.com/chris_nectiv/status/2105655128162468334 · Stacy Muur https://x.com/stacy_muur/status/2105742799274660253 · Gagan Ghotra https://x.com/gaganghotra_/status/2105501280622068222
- About John Arndt: https://soxoa.com/john-arndt